Job Title: Administrative Assistant
Location: Manassas, VA (On-site)
Company: Deister Electronics USA, Inc.
Job Type: Full-Time
About Us:
Deister Electronics USA is a leading provider of secure automation solutions for identification and access control. We pride ourselves on delivering exceptional customer service and innovative technology to our clients across various industries.
Position Overview
We are seeking a detail-oriented and proactive Administrative Assistant to join our team. This role is essential in supporting our customer support operations, managing key accounts, and ensuring smooth coordination between sales, warehousing, and finance.
Key Responsibilities
- Provide customer support and manage communications with key accounts
- Answering phones, screening phone calls and taking accurate messages.
- Invoicing, handling credit cards payments and keeping Accounts Receivable (A/R) current.
- Process orders and generate invoices accurately and efficiently
- Forecast equipment needs and manage inventory coordination
- Handle RMA (Return Merchandise Authorization) processes
- Coordinate order fulfillment with warehousing and logistics teams
- Support the sales team with documentation, and administrative tasks
- Maintain and update records using QuickBooks, and QuoteWerks
Qualifications
- Proven experience in administrative support, preferably in a technical or customer-facing environment
- Proficiency in QuickBooks, and Microsoft Excel
- Experience with QuoteWerks is a bonus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Experience with order processing, invoicing, and inventory coordination is a plus
- Excellent organizational, communication, and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Employee Retirement Plan with company match
- Health, dental, and vision insurance
- Paid time off and holidays
- A collaborative and innovative work environment
How to Apply:
Please send your resume and cover letter to us.boxinfo.us@deister.com with the subject line: Administrative Assistant Application – [Your Name].
